A recap of the news articles I wrote for InfoQ in August 2020.
AWS has recently made Contact Center Intelligence (CCI) solutions available, a combination of services that enables companies to integrate contact centers with AI.
AWS has recently made AWS Wavelength zones in San Francisco and Boston available to provide a subset of their computing services on Verizon datacenters. The new zones will allow developers to build applications that can benefit from the ultra-low latency of the mobile carriers.
HashiCorp, the company behind the software tool Terraform, introduces a platform to run their products on AWS, Azure, and GCP as managed services. This will extend their enterprise offer with a focus on multi-cloud environments.